Need Help with Club Raffle?
I am always ready to help as much as I can with getting you up and running with Club Raffle. Listed below are some of the major areas of Club Raffle and an introduction to the main draw types and settings. If you are unable to find what you are looking for just drop me an email and I'll point you in the right direction, contact support @ pragmatic-apps.com. If you have a Professional license we can also resolve issues over the phone and via remote control (within reason).
NOTE: Windows Vista SP2 & Windows 8.0 (NOT Windows 8.1) have an issue with Microsoft .NET V4.6, a requirement for Club Raffle. The standard installation will not run and in addition some forms contained within Club Raffle may not appear correctly on some monitors (it's a DPI scaling issue). If you encounter this display problem you should upgrade your version of Windows.
Club Raffle is a random number generator with a difference.
A random draw is performed using a draw type and a theme, these choices combined with numerous screen layout options provided a multitude of combinations that all effect how your draw is run and presented on screen. If you are new to Club Raffle the best advice is to review each of the help articles here so that you can get a good overview, follow this up with as many test runs of your preferred draw type and theme as possible until you are comfortable. A little time spent learning how the software works may prevent a disaster when you need to go live with an audience.
NOTE: These instructions are for Club Raffle V3, while the concepts between V2 and V3 are very similar the actual steps may vary considerably. In V3.1 a new Global Settings menu item has been added for Theme Settings, instructions for this screen will be added when I have some more spare time.
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